Refund & Cancellation Policy
Last Updated: 15-June-2026
We want you to be completely satisfied with your experience on ExpertMatrimony.com.
Please read our refund and cancellation policy carefully.
On this page
1. Policy Overview
This Refund & Cancellation Policy explains how cancellations and refunds are handled for memberships and services purchased on ExpertMatrimony.com.
2. Membership Fees
All membership fees are clearly displayed before purchase.
3. Cancellation
Users may cancel auto-renewal services at any time through their account settings.
4. Refund Eligibility
Refund requests may be considered only under the following circumstances:
- Duplicate payment
- Technical errors resulting in incorrect billing
- Payment made but membership not activated
5. Non-Refundable Situations
Refunds will generally not be provided for:
- Change of mind
- Lack of suitable matches
- Inactivity after purchase
- Partial usage of membership benefits
6. Refund Processing
Approved refunds will be processed within 7–14 business days to the original payment method.
